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TERMS & CONDITIONS

Please note that by placing your order with our company and/or using our website, you agree to read and accept our terms of sale and site outlined below. It is important to understand all policies and terms below before placing your order with Kamisori Inc.  If you do not understand please contact us.

Payments

We currently accept VISA, MC and PayPal. All prices are in GBP. VAT Included in Price. 

Shipping:

We ship orders using DHL Express (Guaranteed Delivery). You can track your shipment on the DHL website

There are faster shipping options available for an extra cost during checkout. If you need to have your order by a certain date, we recommend you to upgrade to a faster shipping method which is available during checkout.

To meet our high standards of service, regardless of volume, all orders are shipped out within 1 business day (24 hours) after receiving the order. If orders are received on a weekend or a holiday, orders are shipped the very next business day. DHL will only accept shipments to a valid street address. We do not deliver to P.O. Boxes or Rural Route Addresses. 

We are pleased to announce that Kamisori will cover any customs fees that are accrued during international shipping.

Return and Exchange Policy:

Returns must be sent back within 15 days of receipt. The product(s) must not be damaged or show signs of wear or abuse. The product(s) must be clean and all items (including any promotional items, the item’s case, etc.) must be returned. Everything returned must be in flawless condition if a refund is expected.

If any product(s) is being returned, an email must be sent to us prior to returning it so we can reply back with return instructions along with a return authorization number if need be.

Please ensure that the authorized return instructions have been read and followed before sending your parcel. All return parcels not correctly marked as per the authorized return instructions will be refused upon arrival.

All orders MUST be shipped back within 15 days of receipt in order for us to issue a refund or exchange. This means that we must be able to determine the date that the return parcel was sent using the parcel’s tracking information. Please ensure that the product(s) is packaged well to avoid damage during shipping. If the product is found loose in the parcel and is damaged due to poor packing, no refunds or exchanges will be permitted.

This is non-negotiable and Kamisori reserves the right to make the final call.

PLEASE NOTE: Clearance Items (Specials), Trade show purchases, shaving blades and all accessories (including jewelry, holsters, texturizing razors, etc), are FINAL Sale. No refunds or exchanges are permitted. 

Warranty returns:

All Kamisori shears are covered under our lifetime warranty unless specified otherwise.  Kamisori Shears are warranted to be completely free of material and workmanship defects. We will repair or replace any shears that we find are defective or malfunctions. Please note normal wear and tear, unauthorized sharpening, and abused or damaged products are not covered. Shipping and handling both ways must be covered by the customer and is not the responsibility of Kamisori. 

PLEASE NOTE: Sharpening services are not included with any Kamisori Shear purchases. This service can be purchased on our website.

If you are interested in a return or exchange, please email us as soon as possible at sales@kamisoriuk.com with your order number and an explanation of the issue you are experiencing with your item.

Typographical Errors

In the event that a KAMISORI Inc. product is mistakenly listed at an incorrect price, KAMISORI Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. KAMISORI Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, KAMISORI Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Coupon Codes

Coupon codes are only applicable to orders over £100 and coupon codes are not applicable to accessories (Combs, Cases, etc.). In the event an order does not meet the coupon requirements, Kamisori Inc. reserves the right to refuse or cancel the order.  

Copyright

This Web site, its design, and contents are copyright of KAMISORI Inc.. All rights reserved.All materials contained on this site are the property of KAMISORI Inc. and are protected by United States, Canada and international copyright laws. The compilation of all content on this site is the exclusive property of its respective owners and KAMISORI Inc.. You may not reproduce, modify, distribute or republish materials contained on this site (either directly or by linking) without our prior permission. You may not alter or remove any trademark, copyright or other notice from copies of content unless prior permission is given by KAMISORI Inc.

Trademark and Intellectual Notice

All trademarks, service marks, trade names, trade dress and logos appearing on the site are the property of KAMISORI inc. For permission to reuse any material from this site, contact us: admin@kamisorishears.com

Limitation of Liability

KAMISORI Inc.l shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if KAMISORI Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a KAMISORI Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

KAMISORI Inc. does not and cannot review all communications and materials posted or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, KAMISORI Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, KAMISORI Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to KAMISORI Inc. in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless KAMISORI Inc., its officers, directors, employees, agents, licensor's and suppliers (collectively the Service Providers) from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Consent

By using our site, you consent to our Terms and Conditions.

Feedback and Questions

We welcome your questions, comments, and concerns about Terms and Conditions. Please send us any and all feedback pertaining to privacy, Terms or any other issue : Info@Kamisorishears.com